👉 A high school football coach, Max, faced a dilemma. His team had an advisory handicap due to a season-ending injury. Max needed to navigate the complexities of the NCAA's process swiftly. He started by gathering all necessary documents - injury report, team roster, etc. Then, he meticulously calculated the handicap adjustments needed, ensuring compliance with all rules. Next, he drafted a concise letter to the NCAA, explaining the situation and proposed adjustments. Max submitted it online, waited for a response, and if needed, made quick follow-ups. The process, though tedious, was completed in under an hour, saving the team's season.
