👉 Telephony research encompasses a broad field focused on the study, development, and optimization of telephone and related communication technologies. It involves exploring advancements in voice transmission, network infrastructure, call management systems, and user experience to enhance efficiency, reliability, and quality of service. Researchers investigate areas such as VoIP (Voice over Internet Protocol), 5G and beyond cellular networks, VoIP integration with traditional PBX systems, and the impact of AI and machine learning on call routing and customer service automation. Additionally, telephony research addresses emerging trends like IoT (Internet of Things) connectivity, security challenges in telecommunication networks, and the evolution of user interfaces to meet modern demands for seamless, high-quality voice communication across various devices and platforms.
