👉 Shopper engineering is a strategic approach in retail that focuses on optimizing the shopping experience for customers to increase sales and customer satisfaction. It involves analyzing shopper behavior, preferences, and pain points through data collection and analysis to design more effective store layouts, product placements, and in-store experiences. By understanding the shopper journey, retailers can implement personalized marketing strategies, streamline checkout processes, and create engaging in-store events to enhance customer engagement. This holistic approach aims to make shopping more intuitive, enjoyable, and efficient, ultimately driving customer loyalty and boosting sales.