👉 predissatisfaction is a state in which a consumer or customer experiences dissatisfaction with a product or service, despite having purchased it. This can occur for a variety of reasons such as poor quality, inadequate features, or insufficient value compared to other similar products. In contrast, positive satisfaction refers to the feeling of being fully satisfied and happy with a product or service. It is characterized by high levels of interest, enthusiasm, and enjoyment in using or engaging with the product or service. Predissatisfaction can be
