👉 Passenger engineering refers to the design, development, and operation of systems and services that enhance the comfort, safety, and overall experience for travelers on various modes of transportation. This includes aspects like seating arrangements, cabin layouts, in-flight amenities such as entertainment systems and meal options, in-flight safety features, and passenger services like baggage handling and customer support. By focusing on passenger engineering, airlines and transportation companies aim to create a more enjoyable and efficient travel experience, catering to diverse passenger needs and preferences.