👉 The Packard Project was an initiative launched by General Motors (GM) in 1983 to address the company's declining quality and reliability issues, which were significantly impacting its reputation. The project aimed to overhaul GM's manufacturing processes and culture by implementing rigorous quality control measures, fostering a more collaborative and transparent work environment, and empowering employees to take ownership of their work. Key elements included the introduction of the "Quality Circle" concept, where employees were encouraged to identify and solve problems at all levels, and the establishment of a Quality Control Council to oversee and guide these efforts. The goal was to restore GM's reputation for quality and reliability, ultimately saving the company from potential bankruptcy.
