👉 Issue engineering is a systematic approach to identifying, analyzing, and resolving problems within complex systems, particularly in software development. It involves a structured process where engineers define the problem, gather data through observation and analysis, and develop hypotheses to explain the root causes. By employing techniques like root cause analysis, data mining, and simulation, issue engineers work to pinpoint the underlying issues that prevent systems from functioning as intended. This method ensures that solutions are not just symptomatic fixes but address the core problems, leading to more robust and reliable system performance.
