👉 Computing incidents refer to the various events or occurrences that happen within a computing environment, encompassing both normal operations and anomalies. These incidents can range from routine system updates and software deployments to unexpected hardware failures, security breaches, data corruption, or network disruptions. They may also involve performance issues such as slow response times or system crashes. Identifying and analyzing these incidents is crucial for maintaining system reliability, security, and efficiency, as they often provide insights into underlying issues that need addressing to prevent future problems. Effective incident management involves monitoring, detection, analysis, and resolution processes to minimize downtime, protect data integrity, and ensure smooth operation of computing systems.