👉 The immediate project involves developing an AI-powered chatbot designed to assist users in real-time with customer service inquiries across multiple platforms, including websites and messaging apps. This chatbot will leverage natural language processing (NLP) to understand and respond to user queries accurately, providing instant support and reducing the workload on human customer service teams. It will be integrated with a knowledge base that includes frequently asked questions, troubleshooting guides, and product information, ensuring users receive comprehensive assistance quickly. The project aims to enhance user experience by offering 24/7 availability and personalized interactions, ultimately improving customer satisfaction and operational efficiency.
