👉 Encounter engineering is an interdisciplinary approach that combines elements of systems engineering, human factors, and design to create effective, safe, and user-friendly interactions between humans and complex systems. It involves the systematic analysis and design of encounter points—specific moments or interfaces where humans interact with technology, processes, or environments—to ensure these interactions are intuitive, efficient, and minimize errors. By focusing on the human element, encounter engineering aims to enhance usability, safety, and overall user experience, often through iterative prototyping, user-centered design methodologies, and rigorous testing. This approach is crucial in fields like aviation, healthcare, automotive, and consumer electronics, where the consequences of poor human-machine interaction can be significant.
