👉 Dialogue engineering is the systematic design and development of conversational systems, such as chatbots and virtual assistants, to ensure they can engage in natural, contextually relevant, and goal-oriented interactions with users. It involves crafting dialogues that are coherent, adaptive, and aligned with the system's objectives, while also considering user needs and preferences. This process includes defining dialogue states, managing turn-taking, generating appropriate responses, and integrating feedback mechanisms to improve the system's performance over time. By focusing on creating seamless and engaging conversations, dialogue engineering enhances user experience and enables more effective communication between humans and machines.
