👉 Dialog engineering is the systematic design and development of conversational interfaces, such as chatbots or virtual assistants, to create natural, contextually appropriate, and engaging interactions between humans and machines. It involves crafting dialogue flows, defining intents and entities, developing response strategies, and ensuring the system can handle various user inputs and maintain coherent conversations. By integrating machine learning techniques and understanding human language nuances, dialog engineering aims to enhance user experience, making interactions seamless and intuitive.
