👉 The Delight Project is an initiative by the Delight Labs, a research and design organization, aimed at fostering a culture of delight in organizations by applying human-centered design principles. It focuses on identifying and amplifying moments of joy and surprise in everyday experiences to enhance employee satisfaction, customer loyalty, and overall organizational success. By encouraging teams to observe, empathize, and innovate around these delightful moments, the project seeks to create more positive, engaging, and memorable interactions across all touchpoints.
