👉 Customer infections, often referred to as "cyber infections," occur when malicious software or hackers exploit vulnerabilities in computer systems, networks, or applications to gain unauthorized access or cause damage. These infections can spread through various means, including phishing emails, infected downloads, compromised websites, or unsecured Wi-Fi networks. Once inside, the infection can steal sensitive data, disrupt operations, or even take control of devices, leading to financial loss, reputational damage, and security breaches. Preventing customer infections involves robust cybersecurity measures such as regular software updates, strong password policies, employee training on recognizing phishing attempts, and using advanced security technologies like firewalls and intrusion detection systems.