👉 Affairs engineering, also known as business process engineering (BPE), is the systematic approach to designing, analyzing, modeling, and improving business processes. It involves identifying inefficiencies, bottlenecks, and areas for improvement within an organization's workflows to enhance performance, reduce costs, and increase customer satisfaction. This discipline combines elements of process analysis, information technology, and management science to create streamlined, efficient processes that align with strategic business goals. By leveraging tools like flowcharts, simulation models, and data analytics, affairs engineers work to optimize existing processes or design new ones that better serve the organization's needs, ultimately driving operational excellence and competitive advantage.
