👉 In the context of online communication, a "testimonial" refers to an expression or statement made by someone who has had direct experience with something. This can include testimonials from individuals, organizations, or other entities that have endorsed products, services, or experiences. Testimonials are often used in marketing and sales strategies to build trust and credibility with customers. For example, a customer might write a testimonial for a new product they purchased on Amazon, stating that it exceeded their expectations and helped them achieve their goals
