👉 The Refund Fluid is a dynamic compensation mechanism designed to enhance customer satisfaction and loyalty by automatically issuing refunds or credits to customers when they experience issues with a product or service. This system operates on a percentage basis, where the company calculates a refund amount based on the severity of the problem, ensuring that customers are fairly compensated for their dissatisfaction. For instance, if a customer is unhappy with a defective item, the company might issue a refund equal to 50% of the purchase price, or even a higher percentage if the issue is more significant. The Refund Fluid aims to create a more transparent and customer-centric approach to handling complaints, fostering trust and improving overall customer experience.
